Dogs and cats under 50 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room. A one time fee of $50 will apply for each four legged guest. Additional deep cleaning charges may apply. Service dogs are always welcome and exempt of charges. Please e-mail the hotel at [email protected] to confirm your pet will be staying with you.

Fairmont Chicago, strives to meet the needs of its guests with disabilities. Please contact the hotel for any special requests relating to your disability or need any additional accessibility information about the hotel’s facilities and services.

Laundry

Limited next day service is available Monday through Saturday only. Advanced notice required.

Valet Parking

Valet Parking provided for overnight guests and for guests of Columbus Tap

0-2 hours – $31.00

2-6 hours – $43.00

6 hours – Overnight – $81.00

Monday – Thursday 6:00 AM – 11:00 PM, no overnight service

Friday 6:00 AM – Sunday 11:00 PM – continuous service

Wake Up Calls

Our plush mattresses can make getting out of bed in the morning a difficult task. Whether you’ve got a brunch reservation or a morning meeting, our staff is happy to wake you up.

Standard Internet is included with our Urban Experience fee, high-speed WiFi is complimentary for Accor Live Limitless members.

• Standard internet access
• Premium internet access for Accor Live Limitless members. Not a member? Enroll now.
• $10 daily food & beverage credit valid in the Lobby Coffee Bar (daily credit amount cannot be combined during stay)
• $25 daily Leaf Spa credit for any service (daily credit amount cannot be combined during stay)
• One (1) complimentary day pass per day to Lake Shore Fitness Center ($35 retail value)
• 10% off local attractions
• 10% off private transportation (booked through hotel concierge)

All our guestrooms are equipped with Enseo-enabled televisions that enable users to log in to their streaming accounts, like Netflix.

Located on Ballroom Level 1 (B1).

The hotel is wheelchair accessible and has a variety of wheelchair accessible rooms. In order to better service the guest, Reservation/Front Desk Agents must be aware of the nature of the guest’s needs. From there, necessary steps will be taken to ensure that every need is attended to.

The hotel is compliant with The Americans with Disabilities Act. ADA compliant guest rooms are available. For more information, please contact the hotel directly.

Business Center

FedEx Office Business Center onsite and staffed to assist with printing and shipping needs. For additional details on shipping and handling please click HERE